Posted: 5:53 PM - Apr 22, 2011
GBOwner
Continuing from #8a when needed.

GBOwner

Posted: 7:06 PM - Apr 23, 2011
Mr R Martland
Mr Grace walks out of the lift with the rest of the staff and welcomes them to their new department for the week
Welcome to the Toys and Games Department. Everyone overslept because the alarmclocks didn't go off until ten minutes late.

So today the store will open at 9:10.

Carry on everybody, you've all done very well!

Posted: 7:07 PM - Apr 23, 2011
Mr R Martland
(OOC: Could this topic be moved to the Toy department forum?)

Posted: 10:43 PM - Apr 23, 2011
RideUpWithWear
(OOC: I'll try to post there right now.)

Posted: 10:49 PM - Apr 23, 2011
RideUpWithWear
(OOC: I am moving the storyline here.)

Posted: 10:58 PM - Apr 23, 2011
RideUpWithWear
Sorry Mr. Grace! Thank you for being so understanding about the staff sleeping in. I will try my best to complete my duties today with distinction.

(The elevator chimes and two customers enter. There is a four year old girl and a rather upset middle aged man. The girl squeals in a high pitched voice.)

Girl: Ohhh, DADDY I want all of these toys! Especially this one ...

(Grainger gasps as the points to the train set.)

Grainger: (whispers) Not my trains! (He passes out.)

Humphries: Glass of water for Mr. Grainger!

Posted: 1:35 PM - Apr 24, 2011
Libby_W
<giggles as he goes towards the back> Glass of water for Mr. Grainger.

Posted: 8:14 PM - Apr 24, 2011
RideUpWithWear
(After a few minutes, Grainger wakes himself up. Fortunately he didn't hear what Lucas said, and gulped the glass of water.)

Grainger: Thank you Mr. Lucas.

(Then he looks around for the young girl who wanted his trains. The girl skips and hops towards Captain Peacock.)

Girl: I want those trains, sir.

(Peacock groans because he hates all children, especially little ones.)

Peacock: I am a floorwalker. Please move to the train set and one of our salespeople will help you.

Girl: A floorwalker? What are you doing? Walking on floors?

(Peacock gets angry because she is making fun of him. Grainger waves to the customers as he approaches the train set.)

Grainger: Hello? Are you being served?

(Peacock becomes more annoyed, considering that he didn't wait for Peacock to ask the 'are you free' question. The father walks toward Grainger and gives Peacock a dirty look.)

Father: Hello. My daughter is interested in buying this train set. What is the price?

(The girl spits on Peacock's shoe. Then she runs toward the train set. Peacock's face turns cherry red. Grainger clears his throat and pretends to cough.)

Grainger: Yes, the train set is fun for all ages of people. This item costs 40 UKP. It includes the track, the train, and a power source.

(The father faces his daughter.)

Father: Do you want me to buy this RIGHT NOW? Or do you want to wait and buy this another day, like, when your mother and I can afford to buy this toy and two less expensive toys?

(The girl wanders off.)

Girl: KITTY! This one daddy!

(She points to the toy cat, who is at Slocombe's station. She runs toward Slocombe.)

Girl: She is pretty. P - S -S - Y. Pissy. I want to buy this Pissy-cat.

(Slocombe smiles.)

Slocombe: Yes, she is pretty. She reminds me of my pussy while she was still a young cat. This toy pussy is named Petra. Do you want to pet Petra?

(The father runs toward the mechanical pet station. The girl pets Petra the Pussy.)

Father: How expensive is this Pussy?

Girl: I want to take her home. Does she eat chocolate sundaes? My kitty eats strawberries and cake.

(The girl picks up and holds the toy as if it were a real cat. The Pussy makes a hissing noise.)

Petra the Pussy: MEOW ... MEOW ... MEAOOOWWWW ... MEOWWSSSS ...

(Smoke comes out of the Pussy's mouth. The girl drops the toy. The Pussy's head explodes.)

Girl: AAAHHH! Daddy the kitty!

Father: What kind of madhouse is this?

Posted: 10:44 PM - Apr 24, 2011
Libby_W
Huh, did you see that. Mr. Humphries? <asks Mr. Lucas as he elbows in the side> Mrs. Slocumbes pussy just blew up! <giggles the mischevious giggle>

Posted: 11:04 PM - Apr 24, 2011
Charlie
Mr. Lucas, to your counter! I'll have none of this larking about. Thank goodness I didn't have to wear that silly propellar hat this time! I was prepared to categorically refuse to wear that ridiculous object.

Posted: 11:07 PM - Apr 24, 2011
sueschmitt
Oh poor pussy! Did you see that Miss Brahams? That poor pussy exploded when that nasty little girl was shaking it.

Posted: 11:11 PM - Apr 24, 2011
Charlie
The father comes over to Captain Peacock most distressed.

Will you look at this rubbish that this store is trying to sell us? My little girl has been frightened out of her wits. I'm sure she'll never be able to look at a pussy again without fearing that it will blow up on her.

Captain Peacock: I'm so sorry that happened sir. I assure you that Grace Brothers generally has the best stock available in mechanical pussies. Would your little angel (as he tries not to scowl too badly) like to look at some dolls perhaps or how about the Wibbly Wobbly's? They're very popular this year.

The little girl is pulling on her father's hand. Daddy, I want to play with the Wibbly Wobbly's.

Captain Peacock motions at Mr. Humphries. Mr. Humphries are you free? This little girl would like to play with some Wibbly Wobbly's.

Posted: 11:24 PM - Apr 24, 2011
Tom
Mr. Harmon enters the floor with an armful of what looks like fluffy pillows. He approaches the doll counter.

Hea Mr. Rumbold told me to deliver these to you. This is the latest models of cuddlie toys. He holds up one of the items. It looks like a pussy with a strap around its middle. See here its a pussy. Then he unhooks the strap and says now its a pillow. They're on special for 5 pounds each.
Posted: 11:27 PM - Apr 24, 2011
sueschmitt
Mr. Harmon Captain Peacock and I have repeatedly told you not to come on the floor after the opening bell has sounded!

What are these awful things you've brought me?

Posted: 11:30 PM - Apr 24, 2011
Tom
Well if you would have been listening to me instead of playing with Fun Time Freddy you would have heard me! How many showers a day does he need?

These are the latest thing from America. They are Pillow Pets. You see this way (he demonstrates one that is in a pussy shaped animal) its a pet. This way (he demonstrates how the velcro strap works) its a pillow. See? Therefore they're named Pillow Pets. The latest thing in cuddly toys.

Posted: 11:34 PM - Apr 24, 2011
Tom
Mr. Rumbold says to tell you that they're 5 pounds each. He bustles off the floor.
Posted: 11:36 PM - Apr 24, 2011
sueschmitt
Mrs. Slocumbe looks at Miss Brahams. Did you ever hear the like of it in your life Miss Brahams??? Whatever will they think of next.

She begins to examine one and finds out that they are quite lovely to fondle and the pillow is nice and plump. Oh look, they have a cuddly pussy. I may have to get myself one of these before the week is out. They're on sale for 5 pounds each Miss Brahams.

Posted: 10:31 AM - Apr 25, 2011
Mr R Martland
(Mr Grace telephones, and asks someone to tell Captain Peacock that he is wanted his office.)

Posted: 2:15 PM - Apr 25, 2011
Charlie
Mr. Humphries answers the phone "Mens Wear". Of course Mr. Grace I'll tell him right away.

Captain Peacock, you're wanted in Young Mr. Grace's office.

Would you take over for me Mr. Humphries if you're free? I'd better see what he wants. I hope he doesn't have another silly hat for me to wear. After the fracas with the little girl this morning, I'm not in the mood!

Captain Peacock rushes to Young Mr. Grace's office, knocks on the door. His curvaceous secretary opens to admit him........

Posted: 2:29 PM - Apr 25, 2011
Libby_W
Blimey, what a day this has turned out to be, and it's not even near coffee break yet!
We've had an angel of terror come in and destroy all of our displays, blow up Mrs. Slocumbes pussy, derail Mr. Graingers trains, spit on Capt. Peacock and now Harmon brings out stuffed pussies from America.
<crossing arms> <shaking head> I don't think this day could get any more exciting, do you Mr. Humphries?

Posted: 11:01 AM - Apr 26, 2011
sueschmitt
Another customer approaches Mrs. Slocumbe's counters of dolls and cuddlies.

Customer: oh what are these adorable animals? I've never seen anything like them before.

Mrs. Slocumbe: They're brand new just come in from America. You see this way (demonstrates how the pillow pets work) its a cuddly, and this way (demonstrates opening it up) its a pillow. They're on special offer 5 pounds each madam.

Customer: They would do perfect for sleepovers or travelling. Oh I think I'll get some for my daughter and some for my nieces and nephews. Do you have any for boys (as she's looking over the stock)? Oh yes I see some here that boys might like. I'll take a pussy, a monkey, a penguin and that cute little unicorn. I think I'll take the bear one for me (as she gives a slight giggle and a grin on her face).

Mrs. Slocumbe: Certainly madam will that be cash or on account?

Customer: Cash.

Mrs. Slocumbe: Miss Brahams would you pack these up for madam? That will be 25 pounds madam! Thank you for shopping at Grace Brothers have a nice day!

As the customer walks away with her arms full of Pillow Pets, Mrs. Slocumbe gleefully tells Miss Brahams thats 25 pounds a little over 3 pounds commission for me. It seems these Pillow Pets are going to be popular.

Miss Brahams help me find somewhere for us to display these Pillow Pets.
Posted: 6:51 PM - Apr 26, 2011
RideUpWithWear
(Smiles and plays with the train set.)

She forgot the train!

(A few minutes later, another customer arrives. He shows the customer the Funtime Freddy doll and shower display.)

Yes, madam, some people can have plenty of fun bathing Funtime Freddy. He also has a lady friend, Playgirl Penny.

(He points to Playgirl Penny.)

We also have another doll named Airhostess Annie.

(He points to Airhostess Annie.)

Customer: How much are the girl dolls?

Grainger: If you buy Playgirl Penny, you can receive Funtime Freddy as a bonus gift. The Playgirl Penny package is 10 UKP. Airhostess Annie costs 7 UKP.
Customer: I will pay for both deals then. Do you sell any special occasion dolls?
Grainger: We do not have holiday dolls, but we have a wedding package. It includes a bride and a groom for 20 UKP.

Customer: Perfect! I will take those three deals.
Grainger: Would you like anything else in addition to these dolls?
Customer: (pauses) No, I would like to buy only these things.

(Grainger wraps Funtime Freddy, Airhostess Annie, Playgirl Penny, the bridal doll, and the groom doll in tissue paper.)

Grainger: The grand total for these items is 37 UKP.

(The customer pays and Grainger places the wrapped dolls in a Grace Brothers bag.)

Grainger: Thank you for shopping at Grace Brothers. Good bye madam.

(The customer leaves.)

Posted: 11:22 AM - Apr 27, 2011
sueschmitt
Thank you so much for helping me and Miss Brahams with that customer Mr. Grainger. We've been trying to find a place to display these Pillow Pets. They're so big that we don't have proper counter space. We're just putting one on the counter with the sales price of 5 pounds.

Posted: 2:42 PM - Apr 27, 2011
Charlie
Captain Peacock returns to the floor fuming.

Mr. Humphries if you're free would you continue to take over for me? I need to speak with Mr. Rumbold.

Captain Peacock marches over to Mr. Rumbold's office knocks on the door.

Posted: 3:05 PM - Apr 27, 2011
Libby_W
<Walks onto the floor>
Mr. Humphries, remember when I said this day couldn't get more exciting? Well, it has!
<leaning in to whisper> Young Mr. Grace is trying something new along with this staff change. He has appointed me to be floorwalker for the rest of the week and Captain Peacock as the juinor!
<giggles> watch this...<snickers>

Mrs. Slocume, I've seen quite a few people has taken a fancy to those new pussies of yours. Would you like to use one of my robotic toys displays to promote them for the rest of the week?

Posted: 5:27 PM - Apr 27, 2011
sueschmitt
Mrs. Slocumbe: What do you mean Mr. Lucas? I thought the ladies were going to take care of the cuddlies and dolls not the robotic toys. However, if you wouldn't mind sharing a corner of your counter one of the new Pillow Pets can take up residence there.

In aside to Miss Brahams. Did you hear what Mr. Lucas told Mr. Humphries that he's the floorwalker for this week in Toys and Captain Peacock is the Junior???? Well I refuse to be under Mr. Lucas on the floor and I am unanimous in that! Mr. Grainger and I have been here longer than Mr. Lucas and have a far better sales record and better customer handling skills than that daft boy has. Young Mr. Grace is off his trolley if he thinks that Mr. Lucas is up for handling the floor. Mr. Grainger are you free? There is something that I think we need to discuss with Mr. Rumbold.

Mrs. Slocumbe proceeds to tell Mr. Grainger about Mr. Lucas' temporary promotion. Mr. Grainger is as gobsmacked as Mrs. Slocumbe over this news and just as irritated. Take over for me Miss Brahams I'm going to speak with Mr. Rumbold about this outrage!

Mr. Grainger: Mr. Humphries would you take over my trains for me if you're free? Mrs. Slocumbe and I are going to have a word with Mr. Rumbold.

Posted: 6:56 PM - Apr 27, 2011
Libby_W
Whoa! Look at 'em go, Mr. Humphries! < giggling as he points at them as they leave towards Rumbolds office, clearing off his robotic toys off his display as he speaks> Mind you, I don't believe it meself. <shakin' head> I have no idea what that silly ol' goat is thinking doing this change, but HE is the owner.

Mr. Humphries, help me move this display more over to the center since there are no customers at the moment.

Posted: 9:07 PM - Apr 27, 2011
RideUpWithWear
(OOC: I tried to move this story to the "Rumbold's Office" area, but I do not have permission to start topics in that forum.)

(Grainger, Peacock, and Slocombe are standing outside Rumbold's office. Grainger stomps his feet. Peacock knocks on the door.)

Peacock: Mr. Rumbold, we want a word with you.
Slocombe: Let us in ... the state of our department is at stake!

(The door opens. Rumbold's secretary steps out into the hallway.)

Secretary: Mr. Rumbold is still at a BOARDROOM meeting. I guess the three of you can wait inside here.

(Everyone dashes into Rumbold's office. The secretary sits in Rumbold's chair. Slocombe sits in the other chair, and the two men stand.)

Grainger: The whole situation is intolerable. I will not be passed over by that inept boy.

Posted: 10:38 PM - Apr 27, 2011
sueschmitt
And I refuse to be under Mr. Lucas on the floor and I am unanimous in that!

Posted: 10:42 PM - Apr 27, 2011
Charlie
You all saw how awful that little girl was and how she spit on my shoes! I was not rude to that little girl or her father! The little girl damaged a piece of stock without paying. Any one else we would have forced them to pay for what they damaged but no we're supposed to put up with a spoiled brat?

And then to promote Mr. Lucas as floorwalker no matter how temporary. I think this calls for some union action. For once Mrs. Slocumbe and Mr. Grainger, I feel that we need to consult with our union's shop steward (as Captain Peacock gives a heavy sigh with a look of disgust). We all know who our shop steward is. In unison they all reply Mr. Harmon!

Posted: 10:44 PM - Apr 27, 2011
Tom
At this moment, Mr. Harmon has come to deliver Mr. Rumbold his morning cuppa and hears the delegation and wonders what the fracas is now. He hears Mr. Harmon.

What are you lot doing in here without Mr. Rumbold? He won't like that you know. I don't have enough for all of you.

Posted: 10:46 PM - Apr 27, 2011
Charlie
Captain Peacock acting as spokesman for Mr. Grainger and Mrs. Slocumbe.

Mr. Harmon unfortunately we appear to need your services as our union shop steward if you're free!

Posted: 10:49 PM - Apr 27, 2011
Tom
Oh now its Mr. Harmon and you need my services. Normally I'm not good enough to be on the floor after opening hours and all of a sudden I'm very important to ya. I ought to just ignore you lot and go back to Maintenance however, since you have appealed to me in my position as shop steward what seems to be the problem?

Posted: 11:02 PM - Apr 27, 2011
Charlie
Captain Peacock looks and Mrs. Slocumbe and Mr. Grainger. They give a nod of acquiescence. Captain Peacock proceeds to relate the incidents of the morning to Mr. Harmon and the result.

Yes Mr. Harmon, Bev (as he puts his arm around Mr. Harmon's shoulder as Mr. Harmon gives him a puzzled look), we do seem to need your assistance. Earlier, we had a customer with a horrible little girl visit the Toy department. She was grabbing stock. She even ruined one of Mrs. Slocumbe's mechanical pussies without paying for it. Her father was extremely obstreperous and the little girl even spat on my shoes. I was not rude to them and Mrs. Slocumbe and Mr. Grainger can back me up in this. However, the father complained to Young Mr. Grace and he has decided to demote me to the junior position while we are in the Toy Department. He has temporarily promoted Mr. Lucas to the position of floorwalker over my strenous objections. Mrs. Slocumbe and Mr. Grainger feel that they should have at least been given the opportunity as floorwalker if the incident warranted that instead of Mr. Lucas. The three of us feel that he in no way has the sensitivity to be the floorwalker nor the sales record. Isn't there something in the union about having sales staff being promoted like that without due protest? Young Mr. Grace must be in his dottage if he thinks we are going to stand still for that he's got another thing coming and we are unanimous in that!

Posted: 11:17 PM - Apr 27, 2011
Tom
Humm very interesting problem Stephen, Ernest and Betty (as they all scowl at him for his famiiarity) Mr. Harmon notices it but doesn't pay it any mind.

I do believe that there is a violation of policy that has been committed. In case you all didn't know, if Mr. Lucas stays in a managerial position for more than 7 days, he is automatically promoted to management and there isn't much we can do about it then. You may have to stay the junior Captain Peacock if there isn't a managerial position to shift you too. From what I can see, you lot are upset for one that Captain Peacock was demoted to junior (in an aside to Captain Peacock Mr. Harmon says you need to be careful Stephen we debag juniors on their first day). Mr. Lucas has been temporarily promoted in charge of the floor. Mrs. Slocumbe you protest because you don't wish to be under Mr. Lucas on the floor. You also felt that if such an appointment was being considered you should have been considered beings as you have been here longer than Mr. Lucas. Mr. Grainger you also feel that you should have been given consideration for the promotion due to your seniority and Mr. Lucas' lack of experience. Do I have that all right?

Posted: 11:22 PM - Apr 27, 2011
Jim
Mr. Rumbold enters his office and sees a conflab going on.

Mr. Harmon get out! What are you three doing in here you should be at your positions!

Posted: 11:27 PM - Apr 27, 2011
Tom
Mr. Rumbold, I am here in the capacity as shop steward for the union. Mrs. Slocumbe, Mr. Grainger and Captain Peacock have consulted me in that position and we have convened an emergency hearing. As such, by contract, you are prevented from interfering with the accredited shop steward which happens to be me so I can be any where I like in that position. If old Jugears gets up your nose then its a GO SLOW!

Posted: 11:35 PM - Apr 27, 2011
Jim
Mr. Rumbold looks at everyone disapprovingly.

Well what is the trouble this time? I trust we have not had a fracas on the floor with Billy the Bassett Hound and Barty the Bulldog again. As Mr. Harmon's seat seems to be in one piece I take it that means its not something like that.

He sits down at his desk and searches for his headache powder and a tranquilizer. He takes a gulp of tea while he knocks it all back and washes it all down with a shot of antacid.

Well, Captain Peacock get on with it.

Posted: 11:41 PM - Apr 27, 2011
Charlie
Mrs. Slocumbe and Mr. Grainger nod their heads at Captain Peacock again.

Mr. Rumbold, Young Mr. Grace has demoted me to the junior in Toys and temporarily promoted Mr. Lucas as the floorwalker. He took the word of a customer that I was rude to them and I wasn't. Mr. Grainger and Mrs. Slocumbe will back be up in this. You know our policy on damaging merchandise well the little girl grabbed hold of one of Mrs. Slocumbe's mechanical pussies and manhandled it until it popped its head and smoke came out of it. Then she spat on my shoes! I know the customer should always be right however, there should be a limit as to what one should have to put up with. Not only did he temporarily promote Mr. Lucas to a position that he is in no way qualified for, he was promoted over Mrs. Slocumbe and Mr. Grainger. They have the seniority and experience to handle the floorwalker position with tact. All Mr. Lucas will see it as is an extra way to try to get a cuddle with the next good looking bird that comes in.

Mrs. Slocumbe and Mr. Grainer look at one another and roll their eyes at that last statement as they have seen Captain Peacock chatting up every good looking bird that came on the floor however, they decided to keep quiet about it.

Posted: 11:43 PM - Apr 27, 2011
sueschmitt
That's right Mr. Rumbold Captain Peacock has described the incident perfectly. We asked Mr. Harmon to help us to fight this injustice. We refuse to have that daft boy over us on the floor and we are unanimous in that! Both Mr. Grainger, Captain Peacock and Mr. Harmon vigourously nod their heads.

Posted: 11:48 PM - Apr 27, 2011
Jim
Lets see if I have this right.

Mrs. Slocumbe you don't wish to be under Mr. Lucas and you feel you should have been given consideration for being over the floor?

Mr. Grainger, you also feel that you shouldn't be under Mr. Lucas on the floor because you have more seniority is that right?

Captain Peacock, you are protesting that you spat on a customers' shoes? Captain Peacock I'm surprised at you you know better than that. Young Mr. Grace is quite right in temporarily demoting you to junior if that is the kind of behaviour that you are displaying.

They all sigh in unison.

Posted: 11:53 PM - Apr 27, 2011
Charlie
Mr. Harmon beat a hasty exit as soon as Mr. Rumbold began to attempt to restate the situation.

You misunderstood us sir, as Captain Peacock attempts to explain what happened.

I did not spit on customer's shoes. A customer's child spat on my shoes after she demolished one of Mrs. Slocumbe's mechanical pussies.

Posted: 12:00 AM - Apr 28, 2011
Jim
I think I have the situation clear now.

A customer arrived this morning with his little girl. The little girl was rambunctious and made a mess of one of Mrs. Slocumbe's mechanical pussies and they left without paying for it. Well that is definitely against store policy. You were quite right to admondish the father Captain Peacock. It was unfortunate that the spitting incident had to occur. Lets see if we can forget that bit shall we?

Mrs. Slocumbe and Mr. Grainger you are upset because you feel that Captain Peacock was wrongly demoted and neither one of you were considered for the post. All three of you agree that Mr. Lucas is in no way qualified to fill the floorwalker position.

I must say I agree with you three on that issue. Mr. Lucas has shown a distinct lack of respect for the traditions that have sustained Grace Brothers over the years.

Well I will speak with Young Mr. Grace and see if I can straighten this mess out without this incident having to be brought forward to a union tribunal. We all know what a cockup that was the last time you all tried to be militant.

Mr. Rumbold leans over to his secretary and asks her to get hold of Young Mr. Grace for him. That is all you may return to your counters. Captain Peacock, until I get this situation cleared up, make do as a junior for now would you?

Posted: 3:07 AM - Apr 28, 2011
RideUpWithWear
Thank you for listening, Mr. Rumbold.

(The secretary phones Young Mr. Grace. Grainger prepares to leave, and waits for Slocombe and Peacock to exit as well.)

Posted: 10:01 AM - Apr 28, 2011
Charlie
Come on everybody lets get back to work or as close to it as we can get!

Mr. Harmon meets them at the door and lets them know that he is going to work on their protest and he'll give it to them at the lunch break.

Everyone leaves Mr. Rumbold's office.

Posted: 2:16 PM - Apr 28, 2011
Libby_W
(Upon returning to the Toy Department, they all notice the new display set up close to the doll section. Three tier high and milk crates on the sides full of those new pillow animals, some done as the pillows, some undone to show fullness. And a big banner made up to show the name and price)

<Standing off to the side, hands behind the back, rocking on feet...>

I do hope you like the display, Mrs. Slocumbe. Ms. Brahms and Mr, Humphries helped me out a bunch. And luckily, I caught Mr. Harmon during a delivery and he was able to make that banner for ya...is it alright?

Oh, and one more thing...<stating as he moves to the counter and grabs an object> I called Young Mr. Grace, and asked if we could hand out free lollys to the kiddies as they came and looked. <shooked the container showing the lollipops moving>

Posted: 1:01 AM - Apr 29, 2011
RideUpWithWear
(Walks to the train set and plays with it. Grainger is too upset to say anything ... he doesn't want to cause trouble after all. He hopes that Harmon's plan that will be revealed at lunch will put this issue to rest.)

Grainger: (talks to the train) Well, the girl didn't really hurt you didn't she?

(The telephone rings. Grainger answers it because the other sales people have customers.)

Grainger: Menswear. Oh hello, yes ... I will fetch him for you. Oh, well yes I could give him a message.

(Grainger writes a note.)

Grainger: Thank you for telephoning. I will give the message to him when he is free. Good bye.

(He hangs up the telephone.)

Grainger: Mr. Humphries are you free? I have a telephone message from your mother.

Posted: 10:34 AM - Apr 29, 2011
sueschmitt
Oh that was a marvelous idea for displaying the Pillow Pets. I hope the crates don't get pulled down on someone's head in the frenzy. That banner should draw attention to them don't you think Miss Brahams?

In an aside to Miss Brahams, she says it seems that being temporarily promoted has given Mr. Lucas a better sense of purpose. He does look smart with that carnation. The idea of handing out free lollies to the children is a good one. I wonder why no one ever thought of that for this department. I'm more surprised that Young Mr. Grace allowed it beings he's so stingy. You know between you and me, I think this will do Captain Peacock some good. He is a pompous git sometimes isn't he? Mind you though, he wasn't rude to that customer. I wonder how he'll do as a junior working the mechanical toys?????

Posted: 1:53 PM - Apr 29, 2011
Libby_W
{sigh...this is sooo boring. what can be so estatic about being a bloody floorwalker?} <He thinks as he stands there, looking around, hands behind back.> { I've already adjusted the selves and restocked the robotic toys. Mr. Humphries is busy with a customer. Ms. Brahms is assisting Mrs. Slocumbe. This is so boring.}
<feels a tug on his jacket><looks down to see a little boy, crying.>
Hello little fella, <bending down, pulling handkerchief from pocket to wipe the little ones nose> Where's your mum?

I don't know...he whimpers.

Ah, I see...Well now, whats your name? Jimmy? Ok, Jimmy, let's go find your mum...Mr. Grainger are you free?

Posted: 2:41 AM - Apr 30, 2011
RideUpWithWear
Grainger: Yes, I'm free Mr. Lucas.

Grainger turns around and sees the little boy. He walks toward the centre of the floor to talk to the boy. He hoped that Lucas wouldn't be as arrogant as Peacock was when he disobeyed company policy by leaving the train station. It seemed that he had persuaded Mr. Grace to do something nice for customers that was expensive.

The boy looked very scared and timid.

Lucas: This is Jimmy. Now why don't you go and play with the train set. Mr. Grainger, perhaps you can try to locate Jimmy's mummy.

Grainger glanced at the boy before responding. Considering Lucas was not allowed to leave the floor, he would have to help out instead.

Grainger: Jimmy, did your mummy do some shopping in a different part of the store. Did she buy make up? Did she look at shoes?

Jimmy: Mummy said that we need a new bathtub. She said daddy needs to fix it.

Grainger: Okay Jimmy, I am going to contact the Bathroom Fittings department. The ladies and men who work there can give your mummy tools for fixing bathtubs.

Jimmy looks at the train set.

Grainger: Go ahead. Play with the train and I will try to find your mummy.

Grainger walks toward where Lucas is standing.

Grainger: May I be excused Mr. Lucas? I am going to Bathroom Fittings to look for the boy's mother.

Lucas nods. Considering Peacock and Humphries were busy with customers, he didn't ask if either could take over. He called the elevator and went inside.

<BATHROOM FITTINGS> Bathroom Fitting Centre Space <BATHROOM FITTINGS>

The elevator door opens and Grainger arrives in the Bathroom Fittings department. He heads towards the floorwalker, Mr. Benson. He only knew the man by reputation, so he decided to follow formalities.

Grainger: Hello, Mr. Benson. My name is Mr. Grainger and I am normally the senior salesman for the menswear department. Today Mr. Grace has asked my department as well as the ladies intimate apparel to work in the toys and games department.

Benson: Hello, Mr. Grainger. If I recall, your floorwalker, Captain Peacock once worked in the Toys and Games department several years ago. May I ask, why are you visiting my department?

Grainger: Well it is a bit of a long story. To tell the truth, Captain Peacock has been demoted to a junior salesman. Our newly minted floorwalker is Mr. Lucas.

Benson: (smiles) Really, Peacock is a junior? (snickers)

Apparently, Benson had a grudge against Peacock and was delighted about the thought of Peacock being punished.

Grainger: Yes, his previous seniority is no longer valid at Grace Brothers. However, there is an important matter that does not have to do with Peacock. There is a lost little boy wandering around the Toys & Games department. He has hinted that his mother may be interested in buying items for the family bathroom.

Benson: Oh, I see. Was the boy specific?
Grainger: He was talking about a bathtub that doesn't work.

Benson gestures to a salesman in his department. A female customer turns around and heads to the centre.

Grainger: Hello, ... madam do you have a young son named Jimmy?
Customer: Yes ...
Grainger: I may have found your son in the Toys and Games department. This boy mentioned that his parents needed a new bathtub.
Customer: It may be my son. I am going to pay for my goods here, and could you please escort me to the Toys and Games department as well?

Grainger nods. The customer pays for her things. The customer runs to the elevator and they enter it.

<TOYS AND GAMES DEPARTMENT> Centre area <TOYS AND GAMES DEPARTMENT>

The elevator opens. Grainger and the female customer exit.

Customer: Jimmy?!?!?

Fortunately, Jimmy recognized the customer as being his mother.

Jimmy: Mummy!

Grainger smiled as Jimmy ran up the stairs to hug his mother.

Posted: 11:38 AM - Apr 30, 2011
AYBSgirl
Well! All's well that ends well, right Mr Lucas? Captain Peacock, I'm sorry I was off the floor for so long, but one of my friends needed my assistance.

Posted: 1:08 PM - Apr 30, 2011
Libby_W
Ahh, Well Done Mr. Grainger, Well done!...<walking towards and shaking his hand> < wrapping his arm around Mr. Graingers shoulder and walking him back to his trains>
A round of applause to our floor HERO everyone! < Mr. Lucas announces>
Posted: 9:18 PM - Apr 30, 2011
Charlie
It's been a busy day on the floor today. Mr. Lucas I do have to admire your adroit handling of that child that lost his Mummy. Don't get too cocky though. You don't want to make an enemy of me when you are the junior in Mens Wear again!

Posted: 9:21 PM - Apr 30, 2011
sueschmitt
Yes well done Mr. Grainger! That was very well handled. We could have had a real crisis on our hands if you hadn't thought of asking him where his Mummy might have been shopping in the store. Letting him play with your trains was a generous gesture and it kept him occupied.

Posted: 9:25 PM - Apr 30, 2011
Charlie
Captain Peacock speaking with Mr. Humphries.....

You know Mr. Humphries, I'm not that disappointed at being the junior with the mechnical toys. They are quite fun to play with. What say we take a turn at the racing cars again like we did last time after the closing bell rings?

Its good to let Mr. Lucas see that its not all roses in a middle management position. He has to handle a lot of different situations that you don't have on the mens counter. He does seem to be up for it though. We'll have to watch our step with him Mr. Humphries or he might be in line for either one of our jobs. We'll just have to see what Mr. Harmon figures out for us. I wonder if Mr. Rumbold has been able to put Mr. Grace right as to the fracas on the floor this morning?

Posted: 9:27 PM - Apr 30, 2011
Jim
Mr. Rumbold gets out of the elevator and goes over to Captain Peacock.

Captain Peacock are you free?

Posted: 9:28 PM - Apr 30, 2011
Charlie
He looks over his right shoulder and then his left.

As a matter of fact Mr. Rumbold I do happen to be free at the moment.

I hope you were able to speak with Young Mr. Grace about the fracas on the floor this morning.

Posted: 9:31 PM - Apr 30, 2011
Jim
As a matter of fact Captain Peacock, that is why I wanted to speak with you.

I did try to put the situation straight with Young Mr. Grace however, he fell asleep in the middle of my explanation of what had actually occurred. I'll have to try again at lunch. You don't seem to be too unhappy being the junior. Sales figures have been very good today we're up 100 pounds from yesterday.

Posted: 9:33 PM - Apr 30, 2011
Charlie
No Mr. Rumbold its actually quite a refreshing change. I just didn't want to be accused of being rude to a customer when I wasn't even though I had every right to be stroppy with them considering the fact they broke store merchandise and left without paying for it. Now how are accounts going to deal with that? I'm certainly not going to pay for it.

Posted: 9:35 PM - Apr 30, 2011
Jim
While we're discussing the morning Captain Peacock, how do you find Mr. Lucas doing as the floorwalker?

Posted: 9:39 PM - Apr 30, 2011
Charlie
Mr. Humphries and I were just discussing how Mr. Lucas is doing weren't we Mr. Humphries?

Mr. Humphries replies yes, we were just saying that young Mr. Lucas seems to be handling things fairly well weren't we Captain Peacock?

Yes, he handled a lost child right before you came back on the floor. He and Mr. Grainger were able to keep the little lad from having a crying jag right here in the department however, there is more to the job of being a floorwalker than that. I have observed him rearranging stock and assisting the ladies with their new line of stuffed cuddlies Pillow Pets. A floorwalker does not assist the staff in that manner. You lose your authority when they start thinking of you as just one of the regular staff and not management.

Posted: 9:47 PM - Apr 30, 2011
Jim
Yes well I will have to relay that information about the damanged merchandise to Young Mr. Grace at lunchtime. Maybe I can get him to sign the chit for the damaged merchandise so accounts doesn't give you a hard time.

Well thank you for keeping an eye on the floor even though technically you aren't the floorwalker. I'm sure all this unpleasantness from this morning will get straightened out eventually.

Mr. Rumbold makes a brief announcement to the staff about the increased sales figures for the morning and compliments them on it. As he retreats for his office he tells them all "carry on every body".

Posted: 10:17 PM - Apr 30, 2011
sueschmitt
Mrs. Slocumbe in an aside to Miss Brahams....

Did you hear that Miss Brahams? A 100 pounds up from yesterday! It seems like we're doing very well here in Toys. Mind you I'll be glad to get back to our own counter at the end of the week but it is a nice change. Even Captain Peacock seems to be entering into the spirit of things as the junior. He did very well demonstrating the mechanical robots to that other little boy that came in.

Posted: 11:43 AM - May 01, 2011
Libby_W
Are you being Served, Madam? < Mr. Lucas asks a Lady as she approaches the area>
Are you interested in perhaps some Dolls. We have dolls that walk, dolls that talk. Dolls that weep, dolls that sleep. Dolls that sit, Doll that stand. Some made here, some made in Iran.

<customer leans in and whispers>

Two counters down and to the right. <stating as he points towards the lou.

Posted: 4:57 PM - May 01, 2011
sueschmitt
Mrs. Slocumbe in another aside to Miss Brahams, it must be raining again. They only come in to use the loo when its raining out. I hate that don't you Miss Brahams? You think they would do us the courtesy of buying something if they're going to use our facilities. They must need something!

Posted: 5:09 PM - May 01, 2011
RideUpWithWear
It seemed that the last ten customers who entered this department all wanted to use bathroom facilities. No sales had been made for fifteen minutes. Grainger got so bored, that even the train set couldn't keep him from falling asleep. He drifted off into a slumber.

Zzz ...

He began to dream that he was a pilot. In fact everyone from the department was in his dream. Peacock was his co-pilot. Lucas and Humphries were first class passengers. Slocombe and Brahams were flight attendants. The flight itself was doing well until Young Mr. Grace stood up and asked Slocombe for buttered crumpets and a large gin and tonic. Then he had a heart attack ... The passengers panicked and the crew had trouble flying the airplane ...

Humphries: Are you free Mr. Grainger?

Grainger wakes up, and is relieved to see Humphries standing over him.

Posted: 6:00 PM - May 01, 2011
Libby_W
{Gah, Blimey...I wish lunch time would hurry. I need a quick smoke! I wonder if Young Mr. Grace has been convinced that this was a mistake? }

<walks over to the dolls counter to ask Mrs. Slocumbe a question>

Mrs. Slocumbe, Are you Free?

Posted: 7:07 PM - May 01, 2011
sueschmitt
Mrs. Slocumbe looks over her right and left shoulders and utters the immortal words "I'm free" Mr. Lucas what can I do for you? My word you do look frazzled. Aren't you enjoying being floorwalker?

Posted: 3:14 PM - May 02, 2011
Libby_W
Yes, yes I am. Mrs. Slocume...what better way to ruffle ol' Peacocks feathers if only for a few days. But, it has me mind in a query...why would old man Grace do this sort of adjustment? He MUST know that Captain Peacock would never be rude to anyone, no matter how much they deserved it! Could he be testing Peacock?

Posted: 7:42 PM - May 02, 2011
AYBSgirl
Yes, Mr Grainger, I am free. What did me mother say? Is there a problem? I recall she is coming back from the country today.

Posted: 8:08 PM - May 02, 2011
sueschmitt
You know Mr. Lucas I wondered that myself. This whole thing is just so unlike Young Mr. Grace. He might be thinking that we need a swap round of our jobs as well as a swap round of our departments. I must say Mr. Lucas you look extremely bored. Captain Peacock would always make his rounds of the departments when he would get bored. But you've already done that and its so long till lunchtime.

Posted: 11:20 PM - May 02, 2011
Libby_W
I'll leave you to your customers, Mrs. Slocumbe. Thank you for our little conversation. < slight nod and walks away>

<standing back at the floorwalker position, a very pretty, busty lady walks in...all the men, even Mr. Humphries, stop what they're doing and ogles her.>

{Maybe this position has it's perks after all} < Mr. Lucas walks towards the Lady and asks the famous catch-phrase: Are you being served? <with a big grin on his face>

Busty customer: Yes. I'm here to see the floorwalker.

I am the floorwalker for the day, may I help you?

SLAP! right across the right creek!

Gah, Blimey Ma'am...what was THAT about!?!<placing his hand on his face>

Busty Customer: For scaring my little girl earlier today.

Ah, yes. We remember her all to well. Let me show you something Madam...<placing his hand on her arm and leading her to Mrs. Slocumbes counter>...Mrs. Slocumbe, will you show Madam the damaged pussy her daughter destroyed?

Mrs. Slocumbe replied: Gladly < and slams the damaged pussy on the counter and adds> And, your little darling also spit on that gents shoes, <pointing to Captain Peacock and messed up his toys, <pointing to Mr. Humphries Wibbley Wobbleys, and de-railed the trains over there.

Busty Customer: Oh Dear, I wasn't told that...

I guess you wasn't told that the floorwalker at that time was reported to having been rude and insensitive towards your little girl, thus losing his position and being demoted.< stated Mr. Lucas>

Busty Customer: <cupping hand to mouth> Oh my goodness...I need to see your upper management. There's been a terrible injustice. < looking at Mr. Lucas> My husband and I are going through a separation, and he's trying to win over our little girl...and as you've seen, he's turned her into a terror.

<Looking at Mrs. Slocumbe> How much do I owe you for the damaged toy?

Posted: 12:55 AM - May 03, 2011
RideUpWithWear
Grainger watched as the girl's mother apologized and volunteered to pay for the damage that her daughter had caused. While he was still angry that the girl had damaged the merchandise, Grainger felt that the most damaged thing in that affair was Peacock's reputation. He listened in further on the conversation that was brewing from the stuffed pet display.

No customers were heading into his section of the floor. Grainger saw that Humphries was feeling emotional, and was trying not to cry.

Posted: 2:43 PM - May 03, 2011
Libby_W
<walked towards Mr. Humphries and Captain Peacock, leaving the busty customer with Mrs. Slocumbe to pay for the damaged goods>

I must say, this has been quite the morning has it not?
It's kind of a good thing that Young Mr. Grace did this switch, huh, Captain Peacock? Or it would've been YOU slapped in the caboodle! <using his hand to re-adjust his jaw in place>

At that moment, the Busty Customer turns around to apologize to the floor.

Busty Customer: I must apologize for my daugthers actions this morning. As you may have heard, My SOON to be ex is trying to buy her over and is turning her into a terror. <walking towards Captain Peacock>
I know a gent that does a great job on shoe shines. Here is his card. <pulls out a pen and writes on the back>, give this to him and have your shoes shined on me.

Turning to Mr. Lucas...I am so sorry for slapping you. If you will, I would like to go see the one that will fix the terrible mess that my family has caused. Can you direct me?

Posted: 11:25 PM - May 03, 2011
sueschmitt
If madam will follow me I'll get a bill made out for madam. That is 10 pounds for the mechanical pussy that your daughter ruined this morning. Will that be cash or account? Account you say fine.

The gentleman what almost got the sack for being complained on is Captain Peacock. He is the tall gentleman over by the mechanical robots counter. Thank you madam I'll see that this gets taken care of.

Captain Peacock are you free?

Posted: 11:28 PM - May 03, 2011
Charlie
Yes Mrs. Slocumbe I'm free! How can I help you?

Posted: 11:30 PM - May 03, 2011
sueschmitt
This lady is the mother of the little girl that spat on your shoes this morning. She would like to have a few words with you if you're free.

Posted: 11:35 PM - May 03, 2011
Charlie
Captain Peacock's nostrils begin to flare and the vein at his temple begins to pulse as he is expecting another scene.

He stands very politely at the counter while the mother approaches him.

I do want to apologize for my daughters and my husband's behavior this morning. I wasn't given all the facts in the incident. I assure you that I do not allow my daughter to spit in public and she certainly knows better than to manhandle merchandize. I am so sorry that you were demoted. If you would like, I would be more than happy to speak with your supervisor and let them know that it wasn't your fault.

Captain Peacock gallantly gives a little bow and says apology accepted madam. If you would permit me to make a quick phone call, I can alert Mr. Rumbold that we will be visiting him in his office as he is my superior.

Mr. Humphries, if you're free would you take over for me while I phone Mr. Rumbold.

Mr. Rumbold's office please. Is Mr. Rumbold free? The mother of the little girl that was in the store this morning and caused all this trouble would like to speak with you and I. You're free? Thank you Mr. Rumbold we'll be right in.

If you'll step this way madam.

Posted: 11:38 PM - May 03, 2011
Jim
Captain Peacock with the mother in tow proceed to Mr. Rumbold's office.

A knock on the door and Mr. Rumbold utters ENTER.

Posted: 11:43 PM - May 03, 2011
Charlie
Mr. Rumbold, madam is the mother of the little girl that caused all the trouble on the floor this morning and she would like to make a formal apology for all the misunderstanding.

Customer: Yes, I am so sorry that my husband almost lost this man his job with his complaint this morning. When your staff told me what really happened, I had to try to set things right. I do not allow our little girl to spit in public nor is she allowed to manhandle merchanidize. I don't know what my husband was thinking of this morning when he allowed all that to continue. I have already paid for the mechanical pussy that was ruined. Please accept my sincere apology for the trouble.

She turns to Captain Peacock and says you must be thankful that you are such good friends with the staff because they really rallied around you.

Captain Peacock, yes I am very grateful to them. They tried to set the matter right before but no one was listening to them!

Posted: 10:31 AM - May 04, 2011
Jim
Mr. Rumbold has a somewhat befuddled look on his face as he tries to assimilate what the customer has relayed to him.

In view of the circumstances, I think it might be best if I take madam directly to the Chairman of the Board Young Mr. Grace and let you explain the circumstances to him directly.

The customer looks at Mr. Rumbold Young Mr. Grace? She asks in a puzzled tone?

Yes, Old Mr. Grace doesn't get about very much these days.

Carry on Captain Peacock. I'll take madam to Young Mr. Grace's office. I do hope this will put this entire incident to rest.

Posted: 4:59 PM - May 04, 2011
Libby_W
<standing near Mr. Humphries counter> I must say, Mr. Humphries...this morning has got to be the most amusing mornings we've ever had here at Grace Brothers. Uh-oh, poor ol' Mr. Grainger is nodding off again. <motioning head towards Mr. Grainger.> <looking around and seeing no customers around> Mr. Humphries, why don't you go tell Mr. Grainger to take a coffee break, seein' he can't keep his peepers open..heh heh heh.

Posted: 7:37 PM - May 04, 2011
Jim
Mr. Rumbold comes back on the floor.

Captain Peacock, are you free?

Posted: 7:54 PM - May 04, 2011
Charlie
Captain Peacock is just showing a little lad the television screen robot.

I will be in a few minutes Mr. Rumbold why?

Mr. Rumbold replies that young Mr. Grace would like to see him and Mr. Lucas in his office.

Should I inquire as to whether Mr. Lucas is free on your behalf Mr. Rumbold?

Yes, yes go ahead and he goes on back to his office.

Captain Peacock finishes up with the little lad and motions to Mr. Humphries. Mr. Humphries are you free? If you are, would you and Mr. Grainger mind taking over for Mr. Lucas and myself? We are wanted in young Mr. Grace's office. Hopefully that customer spoke with Mr. Grace and got this whole matter cleared up. I must admit, I've been worried about this whole thing. Mr. Lucas doesn't look quite happy about the whole thing either. You would think he would appreciate being given a chance at a managerial position.

Posted: 8:39 PM - May 04, 2011
Libby_W
<Looking left then right> Yes, I'm free Captain Peacock.

Posted: 10:54 AM - May 05, 2011
Charlie
Mr. Lucas, Mr. Rumbold requested that I come on the floor to speak with you. It seems that young Mr. Grace would like to see us in his office. Mr. Humphries will take over for you and Mr. Grainger will take over for me that is if it is alright with you?

Posted: 1:54 PM - May 05, 2011
sueschmitt
Oh Miss Brahams I do hope that Mr. Grace restores Captain Peacock to the floor. Mr. Lucas looks absolutely miserable there. He had a better time playing with his robots. I have to admit the managerial carnation just doesn't look right on Mr. Lucas. It looks forced somehow. Mind you I think its been good experience for him. He's learned that its not all roses at the top you know. I know I was miserable taking over for Mr. Rumbold those few days. I don't know why anyone would want to be upper level management there's nothing much to do and no one to talk to.

Posted: 2:40 PM - May 06, 2011
Libby_W
<returns to the floor> Thank you for covering for me, Mr. Humphries. Mind you, it felt good to get to move around a bit. < giggles as he flexes his arms and body around> I've got the rest of the day to be the floorwalker, <slipping hands behind back and rocking upper body back and forth>...do you think I should smirk a look like this? <One eyebrow up and bobbing head up and down> or like this? <sticking nose way up in air> heh, heh, heh...<moves into usual pose of arms crossed, and cocky grin.